Overview

Our client, a hotel distribution group, wants to upgrade its warehouse to accommodate the coming load, following the purchase of a subsidiary in Switzerland. KEPLER offers the implementation of a flow analysis methodology and the reorganization of the logistics site.

Context

  • A European leader in equipment and consumables supplies for hotels and restaurants
  • The Savoie platform gathers and stores more than 7000 active product references and delivers to the French and Swiss markets
  • A new non-standard and uncontrolled second mark flow (non-stocked references) represents more than 40% of the logistics in terms of number of lines received
  • An unmeasured service rate is challenged by newly integrated customers
  • Saturated platforms with difficulties in absorbing second mark flow and tensions within the logistics teams

Objectives

Category: Improving Responsiveness and Securing Availability 

  • Absorbing a 40% increase of the expected load in the warehouse

As in many unprocessed environments, a ramping increase in activity resulted in a reduced productivity and increased malfunctions. The implementation of Lean flows and activity measurement enabled to restore serene teams and to define and test a logistics organization target with them.
Lysiane Bessonnet, Director
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