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Overview

Our client, leading player of the healthcare industry, specializing in comprehensive care offers, wants to improve its operational efficiency. KEPLER comes with a strategy consisting in mobilizing all the teams in a transformation and digitalization process to improve the operational efficiency.

Context

  • A strong reputation filled with great successes: autonomy and clinic structuring, successful quality certification, investment plan with 9M€ committed
  • New scopes offering new opportunities to be seized: ambulatory, emergencies, new patients
  • Weaknesses identified: low profitability, insufficient operation room management, stressed organization, declining reimbursements

Objective(s)

Category: Gaining in Sustainable Productivity 

  • Increasing clinic profitability without compromising patient safety
  • Improving sustainably the operational efficiency of the clinic
  • Identifying and deploying the relevant axes of digitization to serve operational efficiency and the patient’s journey
  • Mobilizing all stakeholders in a transformation process
A collaborative field approach has enabled us to adapt methods applied in the industrial sectors to the medical universe. One of the challenges for this mission consisted in aligning health teams, administrative staff and surgeons on solutions enabling to improve the operational efficiency.
Edouard Alquié, Director, Leader Practice Operations
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Operations Referent

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