Improving the Operational Efficiency of a Leading Player of the Healthcare Industry

Overview

Our client, leading player of the healthcare industry, specializing in comprehensive care offers, wants to improve its operational efficiency. KEPLER comes with a strategy consisting in mobilizing all the teams in a transformation and digitalization process to improve the operational efficiency.

Context

A strong reputation filled with great successes: autonomy and clinic structuring, successful quality certification, investment plan with 9M€ committed
New scopes offering new opportunities to be seized: ambulatory, emergencies, new patients
Weaknesses identified: low profitability, insufficient operation room management, stressed organization, declining reimbursements

Objectives

Category: Gaining in Sustainable Productivity

Increasing clinic profitability without compromising patient safety
Improving sustainably the operational efficiency of the clinic
Identifying and deploying the relevant axes of digitization to serve operational efficiency and the patient’s journey
Mobilizing all stakeholders in a transformation process

A collaborative field approach has enabled us to adapt methods applied in the industrial sectors to the medical universe. One of the challenges for this mission consisted in aligning health teams, administrative staff and surgeons on solutions enabling to improve the operational efficiency.

COMPLETE VERSION

Discover the methodology, tools and results supporting this business case

Operations Referents

Edouard Alquié

Director

Edouard graduated from Kedge Business School before joining Orange & Autoliv Supply Chain teams. He has more than ten years of experience in consulting. He specializes in industrial…

Edouard Alquié

Edouard Alquié

Director

Edouard graduated from Kedge Business School before joining Orange & Autoliv Supply Chain teams. He has more than ten years of experience in consulting. He specializes in industrial diagnosis and transformation planning for the Manufacturing and Retail sectors.
Yannig Le Roux

Director

Engineer with a degree from Mines Paris – PSL and certified CSCP by APICS, Yannig Le Roux has over 18 years’ experience in the FMCG industry, where he occupied operational…

Yannig Le Roux

Yannig Le Roux

Director

Engineer with a degree from Mines Paris – PSL and certified CSCP by APICS, Yannig Le Roux has over 18 years’ experience in the FMCG industry, where he occupied operational positions in Production, Procurement and Product Development before moving into consulting and joining KEPLER in 2019. Yannig has a 360° vision of industrial challenges, and is involved in global diagnostics and transformation plans, as well as in missions more focused on his areas of expertise.